Total Quality Management, Organizational Culture, and Job Satisfaction as Determinants of Teacher Performance
DOI:
https://doi.org/10.56806/jh.v6i4.401Keywords:
Total Quality Management, Organizational Culture, Job Satisfaction, Teacher Performance, Elementary EducationAbstract
The performance of teachers is a crucial factor influencing educational quality, especially in elementary schools where core skills are developed. This research examines the impact of Total Quality Management (TQM), organizational culture, and work satisfaction on the performance of elementary school educators in Trienggadeng District, Pidie Jaya Regency, Indonesia. This research, rooted in organizational behaviour theory, employs a quantitative explanatory methodology. Data were gathered from primary school educators using standardized questionnaires assessing TQM implementation, organizational culture, job satisfaction, and teacher performance. The data were studied by path analysis to investigate both direct and concurrent correlations among variables. The results indicate that Total Quality Management and organizational culture significantly enhance teachers' job happiness. Moreover, Total Quality Management, organizational culture, and job happiness each have a substantial direct impact on teacher performance. The three independent factors collectively account for a significant amount of the variance in teacher performance, suggesting that quality-oriented management practices, a supportive corporate culture, and satisfied work-related requirements boost instructional efficacy. his study enhances the domain of educational management by presenting empirical evidence of a comprehensive model that connects managerial, cultural, and psychological aspects to teacher performance in primary education. The findings emphasize the necessity of reinforcing continuous quality improvement, fostering a positive school culture, and augmenting teacher job satisfaction as strategic measures to enhance educational outcomes.
Downloads
References
Bahri, S., Munawar, & Novita, L. (2025). Pengembangan Profesionalisme Guru melalui Prilaku Inovatif dan Partisipatif Guru. Jurnal Serambi Ilmu, 26(1), 26–42. https://doi.org/10.32672/JSI.V26I1.2259
Bakhtiar, A., Nugraha, A., Suliantoro, H., & Pujotomo, D. (2023). The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2203304;WGROUP:STRING:PUBLICATION
Daniati, H., Rasyidiyah, S., Amuntai, K., & Selatan, K. (2022). School Administration With National Standards of Education to Improve the Quality of Education Indonesia. Indonesian Journal of Education (INJOE), 1(2), 177–186. https://doi.org/10.31538/NZH.V5I1.1852
Faiz, H., Al-Amin, M. F., Mundiri, A., & Fahmi, A. (2023). Transforming Organizational Quality Through Effective Administrative Training. Communautaire: Journal of Community Service, 2(2), 157–167. https://doi.org/10.61987/COMMUNAUTAIRE.V2I2.352
Habibi, A., Attar, R. W., Zhao, Q., Wijaya, T. T., Hendra, R., Alharmali, T. M., & Alhazmi, A. H. (2025). Validating the determinants of teachers’ performance in vocational education: Indonesian perspectives. Acta Psychologica, 259, 105332. https://doi.org/10.1016/J.ACTPSY.2025.105332
Hadna, A. H. (2022). AN EVALUATION OF THE SCHOOL OPERATIONAL ASSISTANCE (BOS) POLICY AND ITS EFFECT ON TEACHER PERFORMANCE IN INDONESIA. MOJEM: Malaysian Online Journal of Educational Management, 10(2), 1–14. https://borneojournal.um.edu.my/index.php/MOJEM/article/view/35984
Hasan, M. F. (2025). Educational authority and regulatory legitimacy: comparing normative systems in pesantren and public schools in Indonesia. Legal Pluralism and Critical Social Analysis. https://doi.org/10.1080/27706869.2025.2556586;PAGE:STRING:ARTICLE/CHAPTER
Hidayat, H. (2024). Synergy of Public Administration and Education in Efforts to Improve the Quality of Education in Indonesia. International Journal Administration, Business & Organization, 5(3), 85–92. https://doi.org/10.61242/IJABO.24.439
Houston, D. (2007). TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose. Quality in Higher Education, 13(1), 3–17. https://doi.org/10.1080/13538320701272672
Jamalus, Trisnamansyah, S., Sauri, S., & Iriantara, Y. (2023). Education Quality Management in Improving Junior High School Performance in Tangerang Regency. International Journal Of Science Education and Technology Management (IJSETM), 2(1), 1–16. https://doi.org/10.28301/IJSETM.V1I3.11
Listyaningrum, A. L., Buchori, A., & Soedjono. (2025). The Influence Of School Principals’ Managerial Competence, Teachers’pedagogical Competence, And School Culture On The Quality Of Education. AJIS: Academic Journal of Islamic Studies, 10(1), 133–148. https://doi.org/10.29240/AJIS.V10I1.12985
Mawarni, M., N, N., & Ilyas, M. (2025). TIRTA Coaching-Based for Academic Supervision to Improve Teacher Professionalism. JURNAL HURRIAH: Jurnal Evaluasi Pendidikan Dan Penelitian, 6(2), 965–972. https://doi.org/10.56806/JH.V6I2.272
Mu’alimin, M. (2025). Rethinking quality management in higher education: experiences from Indonesia. Quality Assurance in Education, 1–15. https://doi.org/10.1108/QAE-07-2025-0223/1331679
Muamar, M. R., Meirawan, D., Nurdin, D., & Munir, M. (2024). Strategic Planning to Develop Education Information System in Almuslim University. Proceedings of Malikussaleh International Conference On Education Social Humanities And Innovation (Miceshi), 1(1), 0060–0060. https://proceedings.unimal.ac.id/miceshi/article/view/571
Nurjani, N., Susanto, N. W., & Hermina, D. (2025). The Concept of Principal’s Technology Competency in School Management Effectiveness. AT-TAKLIM: Jurnal Pendidikan Multidisiplin, 2(1), 200–214. https://doi.org/10.71282/AT-TAKLIM.V2I1.36
Pandey, P., Madhusudhan, M., & Singh, B. P. (2023). Quantitative Research Approach and its Applications in Library and Information Science Research. Access: An International Journal of Nepal Library Association, 2(01), 77–90. https://doi.org/10.3126/ACCESS.V2I01.58895
Prasetyo, M. A. M., & Salabi, A. S. (2023). School Effectiveness: Institutional Benchmarking for Vocational High School Management. Jurnal Penelitian Dan Pengembangan Pendidikan, 7(3), 474–483. https://doi.org/10.23887/JPPP.V7I3.57587
Purbasari, I., Yusuf, M., Subagya, Marmoah, S., & Alali, A. A. (2025). Development of a community-based social collaborative e-learning model for adaptability of higher education students in Indonesia. Frontiers in Education, 10, 1487484. https://doi.org/10.3389/FEDUC.2025.1487484/BIBTEX
Rosidin, A., Herawan, E., & Nurdin, D. (2025). Implementing Total Quality Management (TQM) in Education: Enhancing Competitive Advantage and Sustainable Performance in Educational Institutions. AL-ISHLAH: Jurnal Pendidikan, 17(2), 2289–2301. https://doi.org/10.35445/ALISHLAH.V17I2.6361
Salabi, A. S., Muadin, A., Anggung, M., & Prasetyo, M. (2023). Improving the Quality of Learning Organizations through School Effectiveness. QALAMUNA: Jurnal Pendidikan, Sosial, Dan Agama, 15(1), 243–254. https://doi.org/10.37680/QALAMUNA.V15I1.2321
Santati, P., Sulastri, S., Perizade, B., & Widiyanti, M. (2022). Strategic Performance Measurement System in Higher Education in Indonesia: New Public Management Approach. SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS, 6(1), 107–130. https://doi.org/10.29259/SIJDEB.V6I1.107-130
Susanti, D., Anand, G., & Arifin, F. A. (2025). Leveraging school principals to address learning loss in Indonesia through group and individual targeting. International Journal of Educational Development, 112, 103153. https://doi.org/10.1016/J.IJEDUDEV.2024.103153
Susetyo, B., & Lie, A. (2025). Quality indicators of vocational schools: Partial least squares-SEM for small sample. MethodsX, 15, 103620. https://doi.org/10.1016/J.MEX.2025.103620
Widodo, Y. B., Fanana Akbar, K., Husni, U. M., Jakarta, T., & Syafaat, U. K. M. (2024). Effectiveness of Technology Use in Indonesian High Schools: Student Engagement, School Capacity, Teacher Performance. International Journal of Business, Law, and Education, 5(1), 615–627. https://doi.org/10.56442/IJBLE.V5I1.442
Wulandari, N., R, M. S. A., Patimah, S., Warisno, A., & Saputra, M. I. (2025). Integrated Quality Management to Enhance the Performance of Al Quraniyy Islamic Boarding School in Kotagajah, Central Lampung. Journal of Research in Islamic Education, 7(1), 38–43. https://doi.org/10.25217/JRIE.V7I1.2918
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Evi Zahara, Saiful Bahri, Rezeki Muamar

This work is licensed under a Creative Commons Attribution 4.0 International License.


















